Forms Processing

Forms Processing Services:

Forms processing service is considered by many as a commodity service. But if you are in the insurance industry you will realize how far this is from the truth - Insurance forms like HCFA-1500, UB-92 (HCFA-1550), Dental claim forms and Vision forms come in many flavors and forms. Take the case of HCFA claim form itself - there are about 50 different subtle variations to the form.

Each plan administrators, TPAs, benefit administrators have their own unique way to process a claim. Some of them index the fields as KWYS (Key What You See) while for some fields, they apply appropriate business rules. Again the rules can be varied from simple rules like date of service to complex rules like Coordination Of Benefits (COB), and from checking eligibility to verify the total of the service lines etc.

The accuracy of the forms can be a challenge. While most outsourcing companies offer quality on field level, ADS puts its self on the line and offers claim level accuracy, and has service level augments which effects pricing ease the quality goes down.

Why Choose ADS for form processing?

  • Technology - We use technologies like OCR - where we use optical character recognition to extract about 80% of the forms
  • Human judgement- where our form experts are trained in form specific unique nuances to pick up and apply rules, reject claims, reprice claims, etc.
  • Process - We have inbuilt process that checks to, validate and audit the claims, checks, invoices
What types of forms or docs that can be processed:
  • Paper documents
  • Invoices
  • Vouchers
  • Medical claims
  • Insurance papers
  • Financial
  • Legal documents and more.
  • The volume of these documents increases tremendously, especially with organizations like banks, insurance companies, public libraries, and legal firms.

Types of Forms that can be processed
  • Immigration forms
  • Insurance claim forms
  • Invoices/purchase orders
  • Survey/research forms
  • College sports rosters
  • Membership application forms
  • Resume processing
  • E-mail forms
  • And more

Security

  • We are sensitive to your security concerns, especially with documents having legal implications.
  • We sign a Non Disclosure Agreement (NDA) to ensure confidentiality.
  • We also have stringent data policies matching industry standards to prevent any unauthorized access to your data.